Clockingit / Jobsworth can be used for helpdesk support ticketing, customer liasion, resource management and has a range of CRM type functionality. It helps to Plan your projects, see your schedule, know if you’re slipping behind and why. Time Tracking and extensive reports help you show your clients exactly what you’ve done and for how long. 
  It supports flexible reporting, gantt chart & scheduling, accounting/billing system integration and lot more.
  <BR><B>Source repository:</B> <A HREF="https://github.com/ari/jobsworth" target="_blank">https://github.com/ari/jobsworth</A>

Clockingit / Jobsworth can be used for helpdesk support ticketing, customer liasion, resource management and has a range of CRM type functionality. It helps to Plan your projects, see your schedule, know if you’re slipping behind and why. Time Tracking and extensive reports help you show your clients exactly what you’ve done and for how long. 
  It supports flexible reporting, gantt chart & scheduling, accounting/billing system integration and lot more.

Clockingit - Project Management, Collaboration and Time Tracking in Ruby

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